Patients & Visitors
Current Visitor Guidelines
Due to the increasing presence of COVID-19 in our community, we are taking proactive steps to protect the health and safety of our patients, caregivers and the community. Our laser-focused approach includes intensive cleaning measures, mandatory mask wearing for everyone entering our facilities, as well as visitor restrictions throughout our facilities. Effective June 23, visitors will not be allowed in our emergency departments, outpatient areas and inpatient units, including ICU.
We recognize the importance of being with your loved ones during their hospital stay, but at this time we feel their safety and limiting the spread of disease is paramount and ask for your assistance in supporting their recovery by helping us maintain a safe environment for their healing.
We may make exceptions to the visitor restrictions for the following special circumstances:
- Pediatric and special needs patients are expected to have a parent or guardian with them
- Laboring and post-partum mothers are allowed to have one support person
- Elderly patients who require a caregiver at the bedside
- Surgery patients are allowed to have one guest accompany them until their procedure has been completed
- Patients who are receiving end-of-life care
Following CDC guidelines, we will screen all patient visitors when these exceptions apply: this includes temperature checks. All visitors will be required to wear a mask while at a DeTar Healthcare System facility. Visitors accompanying an inpatient are required to remain in the patient’s room at all times. A meal tray will be provided at the bedside for visitors assisting with the patient’s care.
Surgery Patients
If your loved one is having a surgery/day surgery procedure, such as a cardiac catheterization, colonoscopy, etc., one visitor on the day of surgery will be allowed. The visitor is required to wear a mask at all times and must remain in the patient’s room until the surgical procedure begins. At this time the visitor will move to the surgical waiting area until the patient is discharged. For those patients who are admitted to the hospital after surgery, the visitors will be allowed to see them before they are moved to an inpatient room.
Joint replacement surgery patients are allowed to have their “Coach” accompany them on the day of surgery. The “Coach” will be allowed to wait with the patient in his or her room until the procedure begins. During the procedure, “Coach” will wait in the surgical waiting area until the patient is out of recovery. At this time, the “Coach” will be allowed to visit with the patient for a few moments before the patient is admitted to the 5th floor’s Center for Joint Replacement. The “Coach” will return the following day at 8 a.m. to review the patient’s discharge instructions and to ask any questions about the patient’s care.
Staying in touch with family members is important, and we encourage you to use phones, emails, texts and video chatting to stay in touch. Both DeTar Hospital Navarro and DeTar Hospital North have free Wi-Fi, making it easier for patients to access Facetime or another video communication apps.
We appreciate your understanding and compliance, and we look forward to caring for your family members and friends. With your help, we can maintain a safe environment for all our patients, physicians and staff members.
At DeTar Healthcare System, we understand that coming to the hospital as a patient or as a loved one's support person can be a difficult, often overwhelming experience. Whether you’re preparing for a hospital stay or stopping by to see friends and family, knowing where to go and what to bring will help make your visit less stressful. To make your experience easier, we want to provide you with helpful information you may need to plan your visit, such as what to expect, parking instructions, transportation and more.
For more information, view our Patient Handbook.